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Stage 4 Eskom blackouts again – how it works

08 November 2021

We asked the City’s Executive Director for Energy and Climate Change, Kadri Nassiep, how the City manages Eskom’s Stage 4 load-shedding, at short notice.

Questions:
1. When does Eskom update the City on load-shedding or changes?
2. What happens after load-shedding is announced by Eskom?
3. How does the City actually implement load-shedding?
                                     
Listen here: https://soundcloud.com/ct-media/kadri-nassiep_loadshedding_08112021

Please note: Blackouts typically cause power faults and increased service requests.
The City thanks customers for their understanding.

Keep devices charged.

  • Treat traffic lights that are out due to load-shedding as four-way stops. First to stop may proceed if it is safe to do so
  • Service requests

Let us know if your power stays off for longer than the load-shedding schedule.
Service requests typically increase during load-shedding. 
 
City’s service channels (please only use one channel and don't log the same request multiple times):
SMS: 31220 (standard charges apply)
Email: power@capetown.gov.za
Online: www.capetown.gov.za/servicerequests
 
Be energy wise

Published by:
City of Cape Town, Media Office

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